Customer Support

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 GENERAL INFORMATIONS :


Despatch

Induction Cooker Despatch in India
Normally the Induction Cookers sales despatch takes immediately from our warehiuse once we receive payment from your end .We believe in fast and safe delivery to you all over India by all means of transportation. In rare case we may  take 24 Hours to 48 Hours only if we have not received payment by you in our bank.


Delivery Time

Induction Cooker Delivery Time in India
Delivery is as per Logistic Comapny Norms ,Inside Tamil Nadu will take generally 2 working Days.Other States will take 2 - 7 Working Days depending on distance and the means of Transportation. We believe in very quick, safe,damagefree and efficient delivery.


Complaints

Induction Cooker Service Complaint
In case of Complaints of any damages related to the receipt of the Product, you must inform at  email: This email address is being protected from spambots. You need JavaScript enabled to view it. and inform immediately on +91-9840070099.Also take pictures and email it immediately Your complaint must reach us With in 48 hours of receipt of Products. Dont delay,Please report immediately to serve you better.


The Payment

Nicecoo Induction Cooker payment System
You can pay by cash at our head office @ Chennai Cheques or DD  to be made in the name of NICECOOK PVT LTD.PLEASE CALL US FOR OUR BANK ACCOUNT NUMBER. Call +91-9840070099 for any query related to payment solutions. we are here to solve your problem immediately.


Warranty

NiceCook Induction Cooker warranty
Nicecook Induction Cooktops carries 2 year warranty.we manufacturer quality induction cooker since 2003.No induction cooker manufacturer gives you 2 years of warranty in India.We have all Induction cookers  spare parts readily available . Need purchase Invoice to claim warranties. Warranty Not covered in following cases:

1. Any Physical damage   2. Electrical fire  3.Water found on the PCB board  4.Not using the product as per described in the user manual.     


Quality                                                                    

Nicecook Induction Cooker Quality
In case of Complaints about our quality or finish related to the receipt of the Product, you must inform at This email address is being protected from spambots. You need JavaScript enabled to view it. or +91-9840070099, your complaint must reach us With in 48 hours of receipt of Product.Also we assure that our product is made using of 100% quality components.We have our own international standards and we will never disappoint you,But again we welcome all feedback from you.We will be glad to here from your end.


Post warranty                                    

Nicecook Induction Cooker Post warranty                                                                                                        

After the 2 years of regular warranty  if any problem occurs in Induction cooker,we still can service your Induction cooker .In this Service we only charge for the spare parts cost  and not for the service offered.we have all spareparts readily available for all our induction cooker models. We have spareparts for even old models also.So dont worry....


 Billing Systems

Nicecook Induction Cooker Billing System
We need your TIN No. and relevant CST No. to claim purchase bill from us. This will be given along with your consignment, Any query regarding billing ,please call us  for solutions. Please email at This email address is being protected from spambots. You need JavaScript enabled to view it.


Enquiry and Quick Contact

Nicecook Induction Cooker quick Contact
Please contact us at

Call Us : +91-9840070099

Email Us: This email address is being protected from spambots. You need JavaScript enabled to view it.